Hardware issue blamed for wireless and Internet outage in Southeast

A cell phone and Internet outage Tuesday evening in several Southeastern states was caused by a hardware problem, AT&T reported.

“Wireless and wireline service has been restored for all customers in parts of the Southeast affected by a hardware-related network issue,” AT&T said in a statement Tuesday. “Our engineers completed repairs and service is running normally. We apologize for any inconvenience.”

AT&T would not describe the nature of the hardware problem, and said it only could speak about service for its own customers.

However, the outage was reported on social media and other sources to have affected thousands of customers for all the major carriers, lasting from about 4 p.m. to 8 p.m. ET Tuesday. It hit customers in parts of Tennessee, Kentucky, Indiana, Alabama, Georgia and Missouri, and possibly other states.

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Author: Celia Graham

Celia Graham is a Canadian technology journalist who has written for many news outlets. she has covered the web hosting and cloud computing industry. She also has a roving brief to write about Startups, Venture Capital, technology trends and emerging markets.

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